Communicating in the 3D Workspace by creating a Comment tag

Introduction

Comments can be used as a communication tool for the team.  Using the mention function, you can ask a specific team member to check a particular part of the digital twin.  If you belong to multiple teams you have to select the right team.

Who can use this feature? 

	Super Admin¹	Site Manager²	Team Admin³	Surveyor⁴	Collaborator⁵	Viewer⁶
Create Comment

Note: 1, 2. Data added by the Super Admin and Site Manager within the 3D workspace will be shared/visible to all teams unless a particular team is specified. 

3, 4, 5, 6. Permissions are limited within the scope of their team. 

Creating a Comment

1. Click the [Comment] button in the sidebar.
   
   
2. Click [+Add] to create a Comment.
   
   
3. Type your Comment. Uploading images or video files is not supported.
   
   
4. You can mention users by using @[user name] or @[user email].
   
   
5. Drag the Comment icon itself to edit the height of the Comment. You can also change the position by moving the white circle underneath the Comment icon.
   
   
6. Click [Save] to save your Comment.

Note: The following users will receive these notifications:

• Mentioned users will receive notifications.

• Mentioned users and the original commenter will receive a notification when the Comment is marked as “Resolved”

• Mentioned users in the thread and the original commenter will receive a notification when there is a new Comment posted in the thread.

Tips: 

• If you can not find the comments, check if you're in the right team view.  Select the right team to find the comments.