Recovering my password/ Space ID

Issue symptom

I can not log in to my Beamo account because I forgot my password or Space ID.

Resolution steps 

You can request the password reset or Space ID at the log-in page of Beamo App and Beamo Portal.

Beamo App

1. Tap [Forgot account?] at log in.

For password

2. Choose the [Password] tab 

3. Input your Space ID and email address.  

4. Tap [Send].

For Space ID

2. Choose the [Space ID] tab.

3. Input your email address.  

4. Tap [Send].

Beamo Portal 

1. Click [Forgot account?] at log in.

For password

2. Choose the [Password] tab.

3. Input your Space ID and email address.  

4. Click [Send account info].

For Space ID

2. Choose the [Space ID] tab.

3. Input your email address.  

4. Click [Send account info].