Beamo Support Agent

Required Specifications for Beamo App

1. Survey
2. Preparing the survey device

Note: The Beamo App runs on an iPhone smartphone. To get the best performance of the app, we recommend using the following devices and iOS below: Looking for more information on the Beamo Portal?  ...

• Edited August 09, 2023 04:13
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• 1 vote

Navigating the 3D Workspace

1. 3D Workspace
2. Getting started with 3D Workspace

Introduction 3D Workspace is where you interact with the digital twin and collaborate with your team. All the information such as Tags or Comments are added here and is securely shared within the t...

• Edited August 03, 2023 10:46
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• -1 votes

Editing Comments

1. 3D Workspace
2. Comments

Introduction The Comment tag is utilized as a communication tool for the team. Only the original commenters can edit their Comment tags.  If you belong to multiple teams you have to select the righ...

• Edited August 03, 2023 10:35
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• 1 vote

Communicating in the 3D Workspace by creating a Comment tag

1. 3D Workspace
2. Comments

Introduction Comments can be used as a communication tool for the team.  Using the mention function, you can ask a specific team member to check a particular part of the digital twin.  If you belon...

• Edited August 03, 2023 10:35
• 1 follower
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• 1 vote

Viewing Comments

1. 3D Workspace
2. Comments

Introduction Utilize the Comments as a communication tool for your team. Request team members to check certain parts of the digital twin by mentioning them in the Comment.  If you belong to multipl...

• Edited August 03, 2023 10:34
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• 2 votes

Viewing Tags in the 3D Workspace

1. 3D Workspace
2. Tags

Introduction More information is communicated within the team by viewing Tags (images, videos, or documents) that are added to the digital twin. Who can use this feature?    Super Admin1 Site Ma...

• Edited July 28, 2023 12:40
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• 1 vote

License Details

1. Space Management
2. License Details

Introduction  Super Admin can check the Beamo license details. Who can use this feature?   Super Admin Site Manager Team Admin Surveyor Collab-orator Viewer Set Preferences Overview o...

• Edited July 27, 2023 10:55
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Removing, restoring, and deleting survey points (3D Editor)

1. 3D Editor
2. Editing your points

Introduction Remove any unnecessary points from the plan while still keeping the 360 images in the 3D Editor.  Place removed points back on the plan. Or completely delete the points by deleting the...

• Edited June 30, 2023 05:03
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• 1 vote

Deleting site, plan and survey permanently

1. Data Management
2. Recovery

Introduction Deleted sites and plans are moved to Recovery, where they are restored for 30 days. After 30 days, they are deleted forever.  You can also choose to delete it permanently before 30 day...

• Edited June 30, 2023 03:54
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Restoring a deleted survey

1. Data Management
2. Recovery

Introduction The deleted survey will be moved to Recovery and will be deleted forever after 30 days. You can always restore the survey within 30 days of deleting it. Who can use this feature?   ...

• Edited June 30, 2023 02:02
• 1 follower
• 0 comments
• 0 votes