Using notifications

Using notifications is available as part of the Beamo Plan(s) Enterprise.
Learn how to get more out of Beamo with Plans and Packs.

Introduction

The notifications feature updates the user with a new role and team that are added within space.  Also, the user is notified when mentioned in the survey.  Clicking on a thread takes you to the location where it was mentioned.

Who can use this feature? 

  Super Admin Site Manager Team Admin¹ Surveyor Collab-
orator
Viewer
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Checking the notification

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  1. Click [Notification __.png] icon in the header of the Home screen to check notifications.  

  2. Click Untitled.png next to the notification to mark as read. Re-click it to mark it as unread.

  3. Click the notification to check it in the 3D workspace. It’ll open the tag or track or a comment in a new tab where you’re mentioned.

  4. Click ✖️ to remove the notification.

  5. Click [Notification __.png] icon to close notifications.

Note: Users will receive the following notifications:

  • Users are added to the new team.

  • Users' role has been changed.
  • User was mentioned in a tag and comment.
    Note: You can enter @[user name] and @[user email address] to mention a specific user.

  • Mentioned users and the original commenter will receive a notification when a comment is  “Resolved”.

  • Mentioned users in the thread and the original commenter will receive a notification when there is a new comment posted in the thread.

  • License notifications for Super Admins when crossing 75 / 90 / 100 % of used points or users
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