Viewing Comments is available as part of the Beamo Plan(s) Enterprise.
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Utilize the Comments as a communication tool for your team. Request team members to check certain parts of the digital twin by mentioning them in the Comment.  If you belong to multiple teams you have to select the right team.

Who can use this feature? 

  Super Admin¹ Site Manager² Team Admin³ Surveyor Collaborator Viewer
View Comment :check_mark: :check_mark: :check_mark: :check_mark: :check_mark: :minus:

Note: 1, 2. Data added by the Super Admin and Site Manager within the 3D workspace is shared/visible to all teams unless a particular team is specified. 

3, 4, 5, 6. Permissions are limited within the scope of their team. 

Viewing Comments

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1. Click [Comment ] button in the side bar or click the Comment icon directly on the main screen to view the Comment detail. 

2. The Comment number in each Comment represents the number of replies on the Comment. Click to view the thread.

3. Search the comment by hushtag, name of the user name, or text in the Comment detail. 
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4. Filter comments by showing Unresolved only, Resolved only, or All activity.

5. Toggle on Show my Comments if you only want to see the comments related to you.

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6. Checkmark to solve the Comment.  Or remove check mark if you want to leave it unresolved.



  • If you can not find the comments, check if you're in the right team view.  Select the right team to find the comments.

Note: The hashtag can be managed by Super Admin or Team Admin in Team Management.

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