Communicating in the 3D Workspace by creating a Comment

Introduction

Comments can be used as a communication tool for the team.  Using the mention function, you can ask a specific team member to check a particular part of the digital twin.  If you belong to multiple teams you have to select the right team.

Who can use this feature? 

	Super Admin¹	Site Manager²	Team Admin³	Surveyor⁴	Collaborator⁵	Viewer⁶
Create Comment

Note: 1, 2. Data added by the Super Admin and Site Manager within the 3D Workspace will be shared/visible to all teams unless a particular team is specified. 

3, 4, 5, 6. Permissions are limited within the scope of their team. 

Creating a Comment

1. Click the [Comment] button in the sidebar.

2. Click [+Add] to create a Comment.

3. Mention users by using @[user name] or @[user email].

4. Type your Comment. 

5. Upload the images, movei, sound files.  

6. Add hashtags for classification. 

7. Drag the Comment icon itself to edit the height of the Comment. You can also change the position by moving the white circle underneath the Comment icon.

8. Click [Save] to save your Comment.

Note:

• Super Admin and Team Admin can create the new hashtag if needed.
• 5 files max 100 MB can be attached to the comment.（MOV, MP4, AVI, WMV, FLV, JPG, PNG,） GIF, TIF
• The following users will receive these notifications:

• • Mentioned users will receive notifications.

  • Mentioned users and the original commenter will receive a notification when the Comment is marked as “Resolved”

  • Mentioned users in the thread and the original commenter will receive a notification when there is a new Comment posted in the thread.

Tips: 

• If you can not find the comments, check if you're in the right team view.  Select the right team to find the comments.