1. Beamo Support
  2. 3D Workspace
  3. Comments

Communicating in the 3D Workspace by creating a Comment tag

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Communicating in the 3D Workspace by creating a Comment tag is available as part of the Beamo Plan(s) Enterprise.
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Introduction

Comments can be used as a communication tool for the team.  Using the mention function, you can ask a specific team member to check a particular part of the digital twin.

Who can use this feature? 

  Super Admin¹ Site Manager² Team Admin³ Surveyor⁴ Collaborator⁵ Viewer⁶
Create Comment :check_mark: :check_mark: :check_mark: :check_mark: :check_mark: :minus:

Note: 1, 2. Data added by the Super Admin and Site Manager within the 3D workspace will be shared/visible to all teams unless a particular team is specified. 

3, 4, 5, 6. Permissions are limited within the scope of their team. 

Creating a Comment

comment_add.png

  1. Click the [Comment] button in the sidebar.

  2. Click [+Add] to create a Comment.

  3. Type your Comment. Uploading images or video files is not supported.

  4. You can mention users by using @[user name] or @[user email].

  5. Drag the Comment icon itself to edit the height of the Comment. You can also change the position by moving the white circle underneath the Comment icon.

  6. Click [Save] to save your Comment.

Note: The following users will receive these notifications:

  • Mentioned users will receive notifications.

  • Mentioned users and the original commenter will receive a notification when the Comment is marked as “Resolved”

  • Mentioned users in the thread and the original commenter will receive a notification when there is a new Comment posted in the thread.

 

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