Beamo Support Agent
Activity overview
Latest activity by Beamo Support Agent-
Beamo Support Agent created an article, Managing category for tags and comments
IntroductionThe category feature is a function that efficiently organizes and classifies tags within a 3D space. This allows you to quickly find tags with specific information from a vast number of...
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Beamo Support Agent created an article, The 360° Camera Won’t Connect (Troubleshooting for Beamo App)
Issue symptomThe 360° Camera Won’t Connect Possible CausesCause 1. Beamo app (iOS) does not have permission to access the local networkCause 2. Beamo app (iOS) does not have permission to access th...
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Beamo Support Agent created an article, Downloading the User List
Introduction Users with Super Admin or Team Admin permissions can download the current user list in CSV format.You can either download the entire user list, or download only the users filtered by t...
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Beamo Support Agent created an article, Viewing and Downloading the Data Overview of All Sites in a Space
Introduction Data Overview provides a tabular view of the digital twin structure across all sites, allowing administrators to download the data as a CSV file. You can easily view and export survey...
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Beamo Support Agent created an article, Disabling Force-Enabled Two-Factor Authentication (2FA) for an Individual User
Introduction The Two-Factor Authentication (2FA) login feature adds an extra layer of security to your account by requiring a second verification method in addition to your username and password. I...
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Beamo Support Agent created an article, Editing Point Groups (3D Editor)
Introduction In the 3D Editor, you can group multiple survey points and perform bulk actions such as rotating, adjusting camera height, copying, and deleting.This helps streamline editing for large...
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Beamo Support Agent created an article, Annotating and Downloading 360° Images
Introduction In the 3D Workspace, you can capture the currently displayed 360° view as a screenshot and add annotations—such as comments, arrows, or text—directly onto the image.You can then downlo...
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Beamo Support Agent created an article, Tracking Status and Notification Guide During Capture
Introduction The Beamo iOS app shows real-time tracking status—1. Normal, 2. Caution, or 3. Unstable—during capture to help ensure stable data collection. Who can use this feature? Super Admi...
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Beamo Support Agent created an article, 2. Setting Up Grafana Alarms
1. Introduction The Beamo IoT Alarm System integrates with Grafana to receive IoT tag and alarm data. When an alarm is triggered in Grafana, Beamo captures and delivers it to users in real-time. Us...
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Beamo Support Agent created an article, 3. Creating Grafana IoT Tags (3D Workspace)
Introduction You can use IoT tags to visualize IoT data in 3D workspace. You can create IoT tags individually or in bulk. Note: To use this function, you need to configure the Grafana Configuration...