Beamo Support Agent

Duplicating the survey

1. Home & Sites
2. Create and manage sites

Introduction  Duplicate the surveys from the Site Profile using the list view mode. Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer Duplicate Surv...

• Edited August 05, 2022 05:09
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• 0 comments
• 1 vote

Moving between points in the 3D Workspace

1. 3D Workspace
2. Getting started with 3D Workspace

Introduction Within the 3D Workspace, you can navigate across different points in the space, versions of the survey, or even across different floors. Who can use this feature?    Super Admin S...

• Edited August 01, 2024 05:17
• 0 followers
• 0 comments
• 0 votes

Navigating the side panel of the Beamo App

1. Survey
2. Getting started with the Beamo App

Introduction Switch the Spaces, access the data back, and log out from the side panel. Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer Beamo App  ...

• Edited July 27, 2022 09:44
• 0 followers
• 0 comments
• 1 vote

Reuploading from BackUp Data

1. Survey
2. Finish and Share

Introduction The survey data is saved automatically as a backup. Re-upload the surveys in the event that the upload is not successfully completed.  Who can use this feature?    Super Admin Site ...

• Edited August 02, 2022 05:34
• 0 followers
• 0 comments
• 1 vote

Calibrating the plan

1. Survey
2. Creating a new survey

Introduction To conduct a survey, calibration is required. The accurate calibration creates more precise survey results. Note: The step for calibrating is not required for Outdoor Capture (beta) pl...

• Edited July 26, 2022 07:01
• 0 followers
• 0 comments
• 2 votes

Google SAML SSO configuration

1. Space Management
2. Using Single Sign On

Introduction  This article details the necessary steps for using Beamo's SAML SSO with Google as the Identity Provider. Who can use this feature?   Super Admin Site Manager Team Admin Surveyor C...

• Edited September 08, 2022 01:26
• 1 follower
• 0 comments
• 0 votes

Setting the survey as "navigating arrow only" in the 3D Editor

1. 3D Editor
2. Editing your survey

Introduction Set your survey as "navigating arrow only" if you don't want to show the hotspot in the 3D Workspace. Who can use this feature?   Super Admin Site Manager Team Admin Surveyor Collab...

• Edited January 29, 2024 02:07
• 1 follower
• 0 comments
• 0 votes

Removing a survey

1. Home & Sites
2. Create and manage sites

Introduction You can delete the survey from the site profile using the plan list view. Deleted surveys will be stored in the recovery section for 30 days, during which time they can be restored or ...

• Edited July 29, 2022 04:28
• 1 follower
• 0 comments
• 1 vote

Removing a user from a team or space

1. User Management
2. Invite and manage users

Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer Remove a system user Remove a team user A user can be removed from the entire Spa...

• Edited September 21, 2022 01:57
• 1 follower
• 0 comments
• 0 votes

Editing the point rotation (3D Editor)

1. 3D Editor
2. Editing your points

Introduction Edit the rotation of the point to fix the alignment of the view. Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer 3D Editor ...

• Edited April 14, 2023 01:25
• 2 followers
• 0 comments
• 2 votes