Beamo Support Agent

Editing outdoor survey point's location (Beta Version)

1. 3D Editor
2. Editing your points

Introduction For outdoor surveys, survey points are grouped into point groups. Point groups are indicated with a red-dotted box and utilize both indoor and outdoor location data. The location of su...

• Edited April 27, 2023 00:17
• 1 follower
• 0 comments
• 0 votes

Setting the force enable 2FA for all users

1. Space Management
2. Enforce 2FA to all users

Introduction The Two-Factor Authentication (2FA) login feature adds an extra layer of security to your account by requiring a second authentication method in addition to your username and password....

• Edited April 11, 2023 00:55
• 1 follower
• 0 comments
• -2 votes

Setting Two-Factor Authentication (2FA)

1. Account
2. Access the account

IntroductionThe Two-Factor Authentication (2FA)login feature adds an extra layer of security to your account by requiring a second authentication method in addition to your username and password. T...

• Edited April 15, 2026 06:41
• 1 follower
• 0 comments
• -7 votes

Capturing using interval capture mode

1. Survey
2. Creating a new survey

Introduction The Interval Shooting feature improves the indoor capture process, making it easier and faster. Note: Interval Shooting can be enabled during auto-capture mode. Who can use this featu...

• Edited February 27, 2023 11:49
• 1 follower
• 0 comments
• 1 vote

Navigating the 2D Plan

1. 3D Workspace
2. 2D Plan

Introduction 2D Plan is a feature that provides an overview of the surveys within the 3D Workspace. Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer ...

• Edited December 05, 2022 08:56
• 1 follower
• 0 comments
• 1 vote

Previewing and managing the imported 360° image

1. Survey
2. Finish and Share

Introduction Preview the imported 360° image to check and delete the unnecessary images. Who can use this feature?    Super Admin Site Manager Team Admin Surveyor Collaborator Viewer Mobile Ap...

• Edited October 27, 2022 07:08
• 1 follower
• 0 comments
• 1 vote

How to manage your storage

1. Survey
2. Preparing the survey device

Before going on the survey make sure that the smartphone has enough memory.Please refer to the specifications required for the Beamo App.Note : Storage RequirementsPlease ensure at least 10–20GB of...

• Edited December 16, 2025 10:22
• 1 follower
• 0 comments
• 0 votes

Importing/Uploading multiple surveys

1. Survey
2. Finish and Share

Introduction Beamo App enables the user to capture various surveys as they want and while doing so, there are multiple surveys that need to be either uploaded or imported. Here is how to do those. ...

• Edited September 29, 2022 01:07
• 1 follower
• 0 comments
• 0 votes

Using Single Sign On (SSO) on Beamo

1. Space Management
2. Using Single Sign On

Introduction  Beamo provides Single Sign On (SSO) for customers that are on an Enterprise plan to login through a single authentication source. It allows organizations to better manage their accoun...

• Edited September 07, 2022 23:47
• 1 follower
• 0 comments
• 0 votes

Preferences

1. Space Management
2. Customize the space

Introduction  The look and feel of the space can be customized using Preferences in the Space Management settings. The component available to be customized is currently 3D Workspace. Who can use th...

• Edited April 17, 2025 08:35
• 1 follower
• 0 comments
• 1 vote