Understanding User Statuses: Pending, Verified and Expired

Understanding User Statuses: Pending, Verified and Expired is available as part of the Beamo Plan(s) Essential, Pro, Enterprise.
Learn how to get more out of Beamo with Plans and Packs.

A user is one of three statuses: Pending, Verified or Expired.

Pending Status

When a user is invited to a new space, they are marked as "Pending." This means that an invite was sent but they have not accepted the invite yet. A user invitation link is valid for 30 days. 

Note: An Admin may choose to change the role of the pending user, resends the invite email, or revokes the invite by removing them from the user list.

Verified Status

When a user accepts an invite to a new space, they are verified as a new user and marked as "Verified." A Verified user then logs in and uses Beamo as defined by their role. 

Note: An Admin may change the user's role or revoke their access by removing them from the user list.

Expired Status

If a user fails to accept the invite within 30 days, the invite link expires. This marks the user as "Expired." An expired user remains in the user list until the admin chooses to manually remove them from the user list. 

Note: An Admin may choose to resend the invite email, which turns them back into a "Pending" user, or remove them from the user list completely.

Was this article helpful?
0 out of 0 found this helpful